Over two years have passed since my job with Nokia was eliminated, and with the passing of time I find myself less and less inclined to expend effort covering the company I loved. Focusing on the MeeGo venture has meant only peripheral acknowledgement of this key sponsor. But with Stephen Elop’s ‘state of the company’ address coming up on February 11, I felt motivated to look both backwards and ahead to see if I might discern something not well addressed by the blogging community. If accurate, the conclusion I’ve reached is a bit disturbing.
My premise: that it’s not as much Finnish conservatism that’s been detrimental to the cell phone giant’s success as it is wanton Americanization. I find the basis of that conclusion in the extreme trimming of supply chain operations, in risk aversion and in mindshare cultivation failures. Continue reading
Posted in Mentioning Maemo, Mentioning MeeGo, Monday Musing, The Write Stuff, Unusability, Views and Reviews
Tagged Alliance, America, Bochum, CDMA, Europe, forumnokia, Germany, GSM, Ikea, LinkedIn, Logistics, Nokia, Operations, Stephen Elop, Supply Chain, US
During my lengthy-albeit-rambling stint in the professional workplace, I’ve been a data jockey of some sort or another. Titles like drafter, designer, administrator, specialist and analyst may seem to describe diverse roles but they all had at their core a need to translate one person’s vague vision into another’s crystal ball.
When I was promoted to fired-up but naive product data wrangler for a US manufacturer, I had this stupid idea that creating a reliable, robust information management system would have grateful department heads erecting statues in my honor. But when it came time to put some rubber to the road, I met a resistance to process improvement more powerful than any force known to nature. Once managers learned my new role, I found myself persona non grata at– of all things– information strategy meetings.
And it’s because, deep down, people really don’t want their information managed. And they’ll fight to keep it that way. Continue reading
Posted in Great Governance, Inviting Change, Monday Musing, The Cat Corral, The Write Stuff, Unusability, Views and Reviews
Tagged analysts, business analysis, data, information management, LinkedIn
The current analytical buzz about Nokia’s mind and market share issues tends to be pessimistic, presupposing that the company has no chance of reclaiming its former glory days due to the unwitting tag-team onslaught of Apple and Android. But this negative assumption arises from ignorance and forgetfulness.
It’s certainly true that customers have a stubborn inclination toward brand loyalty that can be difficult to unseat. But Nokia was once on the positive side of that equation in areas where it now struggles (or has given up altogether). What could keep it from returning to that former glory?
Nothing, actually. Continue reading
Posted in Addressing Retention, Delivering Quality, Inviting Change, Mentioning Maemo, Mentioning MeeGo, Monday Musing, The Write Stuff, Views and Reviews
Tagged Quality, Nokia, HP, Apple, Intel, iPhone, Android, AMD, Epson, loyalty, fulfillment, Hewlett Packard, Artisan 835, Motorola, RAZR, ATI, Nvidia, forumnokia
I understand how computer viruses got their name. It’s appropriate. Little evil, invasive things that wreak major havoc on a system.
I’ve come to the conclusion that Facebook is such a bug, of the social variety. I’ve never had direct relations with the service, don’t intend to, but still feel contaminated. Continue reading
I guess I was destined to get into change management in some form or fashion. DNA alone got the ball rolling; manic creativity runs in the family, and creativity thrives on constant and profound change.
So I fit in well in engineering at Texas Instruments during the late 1980s to early 1990s, where change was the order of the day. My first boss realized he needed to keep me challenged and so I wound up the de facto change order troubleshooter, chasing down busy managers whose signatures were required to keep some government-demanded product development or improvement on track. Continue reading